Terms of Service

Acceptance of Terms

By accessing or using Clipwright (“Service”), operated by DIMANTIKA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ (“Dimantika,” “we,” “us”), a company registered in Gdańsk, Poland, you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of these terms, then you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service, including users who have purchased credits.

We reserve the right to update and change these Terms from time to time without notice. Any new features that augment or enhance the current Service will be subject to the Terms. Continued use of the Service after any such changes constitutes your consent to such changes.

Service Description

Clipwright generates short-form UGC video from a written script. The Service is agent-native: it is designed to be called by AI agents and their operators through a REST API, an MCP server, and a command-line client, with a web dashboard for account, billing, and result access.

The Service also generates personal actors: still portraits of a presenter who does not exist, produced from a written description you supply and reusable as the presenter in later video.

A generation run may include:

• synthesis of a voice track from the supplied script
• generation of a presenter or avatar video
• generation of portrait images for a personal actor from your description
• composition and rendering of the final vertical clip
• delivery of the finished file through a time-limited download link

Some of these stages are performed using third-party providers. We may change providers at any time; your rights under these Terms do not depend on which provider is used.

The Service is billed in prepaid credits, not subscriptions. How credits are consumed — and the cases where you are charged although no video reaches you — is set out in section 4.2. We do not offer subscription tiers, and access to features does not vary by plan.

Account Registration and Security

To access certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain the security of your password and account
• Notify us immediately of any breach of security or unauthorized use
• Accept responsibility for all activities that occur under your account
• Be at least 16 years of age, or older where your jurisdiction sets a higher minimum

We reserve the right to refuse service or terminate accounts at our sole discretion, particularly for violations of these Terms.

Credits and Billing

4.1 Prepaid Credits

The Service is billed in prepaid credits. One pack contains 1,000 credits and costs 10.00 USD. Credits are consumed as you generate video at a rate of 30 credits per second of finished video. Time is billed per started second: the duration is rounded up to a whole second, so a clip of 1.2 seconds costs 60 credits and any charge based on duration is at least 30 credits. We round up because the avatar provider bills us the same way. Section 4.2 sets out the cases where a run costs you nothing at all. There are no subscription tiers, no recurring charges, and no automatic renewal.

We sell worldwide, and we sell in US dollars. The Service is a digital service available in any country where using it is lawful. Every price is stated and charged in USD; if your card is denominated in another currency, your bank converts it at its own rate and may add its own fee, neither of which we see or control.

The price is exclusive of VAT. Any tax that applies to your purchase is calculated and added at checkout, and the total you pay is shown before you confirm. Your invoice states the tax amount separately.

4.2 How Credits Are Consumed

A run reserves credits when it starts and settles them when it finishes. There are four possible outcomes, and they differ in who bears the cost:

• The run succeeds — you are charged for the finished video, by its duration. If a duration is not available for a run we have to charge for, we fall back to an estimate derived from the script you submitted; in practice that happens on the paid failure described below, not on a successful run.
• The run fails before we incur a third-party generation cost — you are not charged.
• The run fails after a third-party provider has already charged us for generation — you are charged, because the cost has been incurred and cannot be recovered. This can happen even though no finished video is delivered to you.
• The run fails because of us — a spending safeguard on our side stopped it, or we lost an artifact you already paid for. You are not charged, even where a provider has already billed us.

4.3 Credits You May End Up Owing

The reservation a run makes at the start is an estimate, so a run can end up costing more than it reserved. A refund can also take back credits you have already spent. Either way you can finish with a negative position, and these are the rules that always hold:

• Your balance never goes below zero. Anything that cannot be taken from your balance is recorded separately as credits owed.
• While you owe credits, new paid runs are refused until the amount owed is cleared. Owing credits does not by itself cost you anything else: your account, your history and the videos you already made stay available, and reading them is not affected. Section 10 covers the separate case of an account being closed or terminated.
• The amount owed is shown in your dashboard next to your balance whenever it is not zero, so you never have to work it out yourself.
• Buying credits clears it first. Credits you buy go against what you owe before any of them reach your balance: if you owe 300 credits and buy a pack of 1,000, the 300 is cleared and your balance goes up by the remaining 700. The same applies to any credits we grant you. Clearing the amount owed removes that particular block — the other conditions for a run, having enough credits among them, still apply, so buying exactly what you owe clears the debt and adds nothing to your balance.

We deliberately do not set out here every internal step by which a charge, a top-up or a refund is applied: those steps have several branches and change as the Service changes, and a term you could not check would be worth less to you than the rules above, which hold in all of them. If a number looks wrong, ask us. Write to us using the details in section 15 and we will explain how it was reached, and correct it if we got it wrong.

One case settles by hand. If a run is cut short by our own time limit, the reservation it holds may not be released automatically, and those credits stay reserved instead of returning to your balance. We are not able to promise otherwise today. If you see credits reserved by a run that is no longer running, write to us using the details in section 15 and we will release them.

4.4 Expiry

Purchased credit packs do not expire. Promotional or trial credits we grant may carry an expiry date; where they do, we will tell you that date when we grant them. Credits that expire before you use them are shown as expired in your dashboard.

4.5 Refunds

Credits are consumed by generation that we pay third parties to perform, so what you can get back depends on whether you have spent them. To ask for anything in this section, write to us using the details in section 15.

• Credits you have not spent are refunded on request within 14 days of the payment that bought them.
• Credits spent on a run that finished are not refunded. The video was generated at your request and we were billed for generating it. This applies whether or not the result was what you hoped for: a run that did what the Service is specified to do has been performed.
• A run that fails because of us does not consume credits at all — the fourth outcome in section 4.2. Those credits stay in your balance. That is a correction to your balance, not money back to your card, and you do not need to ask for it.
• Billing errors are refunded in money — a payment you did not make, or the same pack charged twice — whatever your balance shows at the time.

If you are a consumer in the European Union, the 14 days above are the period of your statutory right to withdraw from a distance contract, and we apply that right to the credits you have not used. Credits you have already spent paid for generation you asked us to carry out and which we carried out.

When you pay, the checkout page asks you to accept these Terms and to confirm that you want your credits to be available immediately. That confirmation is what lets you spend them the moment the payment succeeds instead of waiting out the 14 days, and it is recorded with the payment.

If a payment is refunded to you, we withdraw the credits it bought, in proportion to the amount actually refunded: a full refund withdraws the whole pack, a partial refund part of it. If you have already spent them, section 4.3 applies — your balance stops at zero and the rest becomes credits owed.

If a refund fails after we have already withdrawn the credits, so the money never reaches you, we put the credits back: what you owe is cleared first and anything left over returns to your balance. A refund that has already succeeded is not reversed by us.

A dispute raised with your card issuer works differently and is covered in section 4.6.

4.6 Chargebacks

If you dispute a charge with your card issuer instead of contacting us and the funds are withdrawn from us, we may withdraw the credits that payment bought, on the same terms as section 4.5. Unlike a refund, this is not automatic today: we act on it by hand once the dispute is resolved, so your balance will not change at the moment the dispute is raised. Writing to us first is usually faster and lets us explain what a refund will do to your balance before it happens — but be aware that an agreed refund withdraws credits on exactly the same terms.

What we present when a dispute is raised. We keep a record of every paid call we made on your behalf — which vendor, what kind of work, for which run, and when — written before the call, not after it. That record, together with the run itself, the credits it settled and the payment that bought them, is what we send the card issuer. We respond within the window the issuer sets, which is typically 7 to 21 days from notification and is not ours to extend.

These records outlive your account. Closing or deleting an account removes what identifies you, and financial records — payments, credit movements and the vendor calls behind them — are kept for as long as tax and accounting law requires, currently seven years. They are held without your name or address after deletion. We cannot delete them earlier, and a dispute raised years later is answered from them.

Payment Processing

All payments are processed securely through Stripe, Inc. ("Stripe"). By providing payment information, you:

• Represent that you are authorized to use the payment method
• Authorize us to charge all fees incurred by your account
• Agree to Stripe’s terms of service and privacy policy
• Acknowledge that we do not store your full payment information

If your payment fails, we may suspend your access to paid features until payment is resolved. You remain responsible for any uncollected amounts.

We may change our pricing, and you should know exactly what that does to credits you already hold. The price of a pack applies when you buy it: paying 10.00 USD gives you 1,000 credits, and a later price change does not take credits away or ask you for more money. But the rate at which credits are spent — 30 per started second — is a single current figure, not one recorded per purchase. If we change it, the new rate applies to every credit on your balance, including credits bought before the change. We do not send price-change notices by email, so the rate published here is the one to check.

Acceptable Use

You agree not to use the Service to:

• Generate illegal, harmful, threatening, abusive, or defamatory content
• Impersonate any person or entity or misrepresent your affiliation
• Violate any applicable local, state, national, or international law
• Attempt to gain unauthorized access to the Service or other users’ accounts
• Distribute spam, malware, or other malicious content
• Reverse engineer, decompile, or disassemble any part of the Service
• Generate content that infringes on intellectual property rights
• Use the Service to compete with us or develop competing services

Our Acceptable Use Policy states in detail what you may and may not generate, including the rule on real people and their likeness and the rule on the description you write for a personal actor. It is incorporated into these Terms by reference, and breaking it is a breach of these Terms.

We reserve the right to monitor usage and suspend or terminate accounts that violate these guidelines.

If You Build on the Service

The Service is built to be called by agents and applications, so the person who asks for a video is often not the person holding the account. If you make the Service available to your own users — through your product, your agent, or any other interface — then:

• You must bind those users to terms at least as protective as these Terms and our Acceptable Use Policy, and you remain responsible to us for what they generate
• You may not hand them our API as a raw interface, share your API key with them, or let them reach our generation providers directly
• You must be able to cut off a user of yours who breaks these rules, and to act on a takedown request we send you

These obligations follow from the terms our own generation providers place on us. They apply whether or not you charge your users.

User Content and Data

You retain ownership of any content you input into the Service ("User Content"). By using the Service, you grant us:

• A license to process your content — including sending it to the generation providers named in our Privacy Policy — to provide the Service
• The right to store your generation history, the resulting video files, and the portraits of any personal actor you create, for your account

You are responsible for your User Content and must ensure you have all necessary rights to submit it. We are not responsible for the accuracy, quality, or legality of User Content. The description you write for a personal actor is User Content, and so is the script.

The video we generate for you, and the portraits of a personal actor you create, are yours to use. We do not claim ownership of them and we do not reuse them to improve the Service.

Intellectual Property Rights

The Service and its original content, features, and functionality are owned by Dimantika Sp. z o.o. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service or included software, nor may you reverse engineer or attempt to extract the source code of that software.

All trademarks, service marks, and logos used in connection with the Service are the property of their respective owners.

Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service.

By using the Service, you consent to our collection and use of personal information as outlined in our Privacy Policy, which is incorporated into these Terms by reference.

We implement appropriate security measures to protect your personal information, but cannot guarantee absolute security of data transmitted over the internet.

Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms.

Upon termination:

• Your right to use the Service will cease immediately
• We may delete your account and data after 30 days
• You remain liable for all charges incurred prior to termination
• Provisions that should survive termination will remain in effect

You may close your account at any time by writing to us using the details in section 15. During the beta there is no self-service control and no automated procedure for this: we handle each request by hand and reply when it is done. What we must keep afterwards, and for how long, is set out in our Privacy Policy.

Disclaimers

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to:

• Implied warranties of merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy, reliability, or availability of the Service
• Security of data or communications

Generated video and generated actor portraits may contain errors, distortions or inaccuracies, and the voice and presenter are synthetic. A personal actor depicts a person who does not exist; it is not a photograph of anyone. Check the result before you publish it, and do not present it as a recording or a photograph of a real person.

We do not warrant that the Service will meet your requirements or be available on an uninterrupted, secure, or error-free basis.

This section does not apply to consumers to the extent the law of your country of residence gives you rights that cannot be excluded — in particular the statutory rights of conformity for digital content and services in the European Union. Where those rights apply, they apply in full, and the disclaimers above are limited accordingly. Section 14 says the same thing about these Terms as a whole.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Dimantika be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses.

Our total liability to you for all damages, losses, and causes of action (whether in contract, tort, or otherwise) will not exceed the amount paid by you, if any, for accessing the Service during the twelve (12) months immediately preceding the date of the claim.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for intent or gross negligence, or for anything else that applicable law does not permit us to limit. If you are a consumer, the mandatory liability rules of your country of residence apply regardless of the limits above.

Indemnification

You agree to defend, indemnify, and hold harmless Dimantika and its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney’s fees) arising from:

• Your use of and access to the Service
• Your violation of any term of these Terms
• Your violation of any third-party right, including intellectual property rights
• Any claim that your User Content caused damage to a third party

If you are a consumer, this section does not apply to you. It is addressed to business customers. Your liability as a consumer is governed by the general law of your country of residence, not by an indemnity given in these Terms.

Governing Law and Dispute Resolution

These Terms are governed by the law of the European Union and, in matters the law of the European Union does not govern, by the law of the Republic of Poland, where Dimantika is established. Conflict of law provisions do not apply.

If you are a consumer, nothing in these Terms deprives you of the protection of the mandatory provisions of the law of your country of residence, nor of your right to bring proceedings before the courts of that country.

If you are a business customer, disputes arising from these Terms or your use of the Service are subject to the jurisdiction of the courts competent for the registered seat of Dimantika in Gdańsk, Poland.

You may raise a complaint with us at any time using the contact details in section 15. Consumers may also refer a dispute to the competent consumer protection body in their country of residence.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

Last Updated: 2026-09-16